DACH affilinet platform closure FAQs
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Important information for Advertisers migrating from affilinet to Awin
Key dates - affilinet platform closure
Please make a note of the following key dates relating to the affilinet platform closure. For more information about how these changes will impact your account, please refer to our Advertiser FAQ's, below.
30 September 2019
This is the last trading date of the affilinet platform and the last date you can migrate to Awin, unless otherwise agreed.
01 October 2019
From this date, new orders for migrated advertiser and publishers will be automatically transferred to Awin. From this date, no new transactions will be generated on affilinet.
If you are not migrating or you have signed the pausation agreement, we will set your affilinet account on "on hold".
24 October 2019
This is the last date you can validate your open transactions on affilinet.
From 25 October 2019 onward
From this date, all remaining open transactions will be automatically transferred for migrated advertisers and publishers. The affilinet order validation functionality will not be available from 25 October.
28 February 2020
For technical reasons, the affilinet platform will be available in a limited capacity until this time. This will be the last date you can log in to this affilinet platform. Please download any data you require before this time.
DACH affilinet Advertiser FAQ's
What is the last date I can migrate to Awin from affilinet?
The last possible date you can migrate from affilinet to Awin is 30 September 2019 unless otherwise agreed.
What is happening to the affilinet platform on 30 September 2019?
Monday 30 September is the last trading day of the affilinet platform. From 01 October, no new transactions will appear in your affilinet program. If you have migrated to Awin, all transactions which are generated via affilinet tracking links and where a publisher partnership is valid, will be forwarded to your new program. You will be able to identify any transactions generated via affilinet tracking in "custom parameter 10. affilinet" within your transaction list.
You will have until 24 October to validate open transactions on your affilinet account.
From 25 October onward, any open transaction you have not been able to validate on your affilinet program will be transferred to your Awin program. You will then be free to accept, amend or decline these orders on Awin via your normal validation process. Please note, all original order dates will be respected in line with any auto-validation period you have on your program.
You will receive the final invoice to settle the balance of your affilinet program in early November.
I have migrated my account from affilinet to Awin using the Awin Pixel (and Order Synchronisation). What will happen to my affilinet account from 01 October 2019?
From 01 October, all new transactions will be automatically redirected to your migrated Awin program.
All orders that are still generated on the affilinet platform will be forwarded via our Order Synchronisation tool to your Awin program and will be deleted from the affilinet interface.
You will be able to validate any pending transactions on your affilinet program until 24 October. After this time, the order validation functionality will no longer be available.
For technical reasons, the log-in to your affilinet account will remain available until 28 February 2020. You will be able to access any historical data until this time, however, we strongly recommend downloading and saving any reports you need as early as possible.
I have migrated my account using the Awin 'Central Tracking System' (Advertiser CTS) and my affilinet pixel is still in place. Will my tracking still work after 30 September?
Yes, your affilinet tracking pixel will continue to work after 30 September. By activating the Awin Advertiser CTS tool, we ensure transactions generated via affilinet tracking links and where a publisher partnership is valid, will be forwarded to your new program. The same applies if we have switched on the Order Synchronisation tool.
To benefit from the full suite of features available on the Awin platform, please integrate the Awin pixel alongside your existing affilinet pixel at your earliest convenience. Please refer to our Advertiser Tracking Guide for more information about how to integrate the Awin pixel:http://wiki.awin.com/index.php/Advertiser_Tracking_Guide
Important: do not remove the affilinet tracking pixel, unless otherwise instructed.
Please inform your Awin Account Manager as soon as you have implemented the Awin tracking pixel.
When can I remove my affilinet Pixel?
Please do not remove the affilinet tracking until you have been instructed to do so by your Awin Account Manager.
When you have implemented the Awin Pixel, and all transactions are generated via Awin tracking links, we can begin the process for removing your affilinet pixel. Please contact your Awin Account Manager for more information on this step.
If you have migrated using Awin Advertiser CTS, you must first integrate the Awin Mastertag before you can remove the affilinet Pixel. Please refer to our Advertiser Tracking Guide for more information about how to integrate the Awin Pixel:http://wiki.awin.com/index.php/Advertiser_Tracking_Guide
Once you have implemented the Awin tracking, please reach out to your Awin Account Manager to perform a tracking test.
I have not migrated my account from affilinet to Awin. What will happen to my affilinet account from 01 October 2019?
If you have not migrated your account to Awin, your program will be set to 'On Hold'.
You must validate any pending transactions on your affilinet program by 24 October. After this time, the order validation functionality will no longer be available. Any orders you have not validated by this time, will be automatically approved.
You will receive the final invoice to settle the balance of your affilinet program in early November.
For technical reasons, the log-in to your affilinet account will remain available until 28 February 2020. You will be able to access any historical data until this time, however, we strongly recommend downloading and saving any reports you need as early as possible.
Not all of my publishers have changed their tracking to Awin links. What will happen to their transactions after 30 September?
We strongly advise publishers to update their affilinet tracking to Awin links as soon as possible.
As an advertiser, you will no longer maintain any banners, textlinks or product data on the affilinet platform following your migration to Awin. In order for your publishers to work with the most up to date materials, they should update to the relevant Awin equivalent as soon as possible.
Using our automatic redirect system (Advertiser CTS/Order Synchronisation/Click CTS), we guarantee that orders tracked via an affilinet link and where a valid publisher partnership between affilinet and Awin exists, will continue to be forwarded into your Awin program for a limited time period.
What information can I access on affilinet from 01 October 2019?
From 01 October, you will be able to log-in to your affilinet program and access all your normal functionality including affilinet reports and order validations.
From 25 October, you will no longer have access to the order validation functionality.
For technical reasons, the log-in to your affilinet account will remain available until 28 February 2020. You will be able to access any historical data until this time, however, we strongly recommend downloading and saving any reports you need as early as possible.
Will any historical reports be transferred to Awin?
No. Please download all historic reports from affilinet by 28 February 2020.
How long will I have to validate my open transactions on affilinet?
You will have until 24 October to validate open transactions on your affilinet account. On 25 October, the order validation functionality on affilinet will be deactivated.
What happens with all open transactions which I can not validate before 24 October 2019?
If you have migrated to Awin, any open transaction you have not been able to validate on your affilinet program will be transferred to your Awin program from 25 October. You will then be free to accept, amend or decline these orders on Awin via your normal validation process. Please note, all original order dates will be respected in line with any auto-validation period you have on your program.
I have migrated my account from affilinet to Awin. How will my open transactions be transferred to Awin?
As a migrated advertiser, any transaction you have not been able to validate by 24 October 2019, and where a valid publisher partnership between affilinet and Awin exists, will be transferred as an open order to your Awin account using our automated system. The automated transferal of your order will start on 25 October, and conclude no later than 31 October 2019.
Each transferred transaction will:
- Respect the original order transaction date
- Respect the remaining validation period based on when it was tracked in affilinet
- Be imported on the Awin commission template rate with which the publisher is operating
- Map the affilinet Sub ID to the Awin pref
- Map the affilinet original Order Date to the Awin parameter "tdt"
- Map the affilinet original Click Date to the Awin customparameter5
- Be identifiable as a transferred transactions via custom parameter "10:affilinet"
Following the successful transferal, the order will be cancelled from your affilinet program with the reason “Moved to Awin”.
Please keep in mind that the Awin auto-confirmation settings will override any setting previously on your affilinet program. In the unlikely instance a very old open order is transferred from affilinet to Awin (if, for example, the affilinet auto-confirmation setting was deactivated), the order may be automatically processed and confirmed on Awin. Therefore we strongly recommend you review all old open orders with high priority.
Where a valid publisher partnership between affilinet and Awin does not exist, the order can not be transferred to Awin. As a migrated advertiser, any open order that can not be transferred to Awin, will be rejected from your affilinet program. You will not be invoiced for this order.
I have migrated my account from affilinet to Awin. What happens with all open transactions for publishers who have not migrated to my Awin program?
Where a valid publisher partnership between affilinet and Awin does not exist, the order can not be transferred to Awin. As a migrated advertiser, any open order that can not be transferred to Awin, will be rejected from your affilinet program. You will not be invoiced for this order.
I have migrated my account and my open transactions have been transferred from affilinet to Awin. How can I identify which transactions have been transferred?
Should you wish to identify any of the orders transferred from affilinet, you can do so via the custom parameter 10:affilinet.
I have not migrated my account from affilinet to Awin. How will my open transactions be transferred to Awin?
As an unmigrated advertiser, it is not possible to transfer your open transactions to Awin. Please validate all open transactions by end of day 24 October. Any transaction that has not been validated by this time, will be automatically approved.
Will historic approved and declined transactions be imported into Awin?
No. For technical reasons, the log-in to your affilinet account will remain available until 28 February 2020. You will be able to access any historic data until this time, however, we strongly recommend downloading and saving any reports you need as early as possible.
What happens if I approve an order on affilinet after 25 October?
It will not be possible to approve an order on affilinet from 25 October.
When will I receive my final invoice from affilinet?
You will receive the final invoice to settle the balance of your affilinet program in November.
I have migrated my account from affilinet to Awin and have a positive account balance on my affilinet account. Can this be transferred to my balance on Awin?
No. Any funds which remain on affilinet following the validation of all open transactions will be refunded to you in due course.
I have not migrated my account from affilinet to Awin and have a positive account balance on my affilinet account. When will I be refunded this money?
Any funds which remain on affilinet following the validation of all open transactions will be refunded to you in due course.
How l can I access my historic financial records (invoices, credit notes) on affilinet?
Please take the opportunity to download any financial documentation, including invoices, from affilinet as soon as possible; this service will be discontinued as of 31 December 2019. After this time, it will not be possible to retrieve historic financial documentation from affilinet.
Will I receive a 2019 end-of-year statement for my invoice history on affilinet?
No, an end of year statement will not be issued.
Please take the opportunity to download any financial documentation, including invoices, from affilinet as soon as possible; this service will be discontinued as of 31 December 2019. After this time, it will not be possible to retrieve historic financial documentation from affilinet.
What date will the affilinet platform be deactivated?
For technical reasons, the affilinet platform will remain accessible in a limited capacity until 28 February 2020.
What happens after the affilinet platform is deactivated on 28 February 2020?
As soon as the affilinet platform is deactivated, no further transactions generated by affilinet tracking links will be forwarded to Awin. All affilinet tracking links will no longer function and therefore will not be forwarded to your Awin program. If you have not already done so, please implement the Awin pixel before this date. From this date, you may remove the affilinet tracking pixel from your webshop.