FAQ Publisher Technical

From Wiki

Revision as of 14:48, 26 April 2018 by Florian Geldner (Talk | contribs)
(diff) ← Older revision | Current revision (diff) | Newer revision → (diff)
Jump to: navigation, search


Frequently Asked Questions by Publishers, for Publishers - Admin

Data Feeds

I am able to download a advertiser's datafeed, however I am not joined to this advertiser, how is this possible?

Awin have a "soft membership" rule which applies to advertisers who have "auto-join" enabled for their affiliate approvals and have a valid datafeed. If a sale occurs via the use of this datafeed you will be accredited for this sale.

Why isn’t a specific product appearing on the datafeed?

It maybe that the client hasn't chosen to add this into their datafeed, due to constraints with serving the datafeed on a regular basis.

We suggest using the "contact merchant" button in your interface, or adding in a Support Ticket where the Technical Services team can investigate further.

Why isn’t an advertiser datafeed showing in Create-A-Feed?

If you've recently joined this advertiser it may take up to 1 hour to create the relationship within our Create-A-Feed system. If this still doesn't work please add in a Support Ticket

The Advertiser's datafeed is out of date - What do I do?

If you believe that an advertiser's datafeed is in need of an update or has errors with the links/images/descriptions then you can create a ticket stating the errors encountered and the advertiser in question. The Technical Services Team will then feed this back to the client/account manager and will await their feedback.


Publisher API

The Publisher API offers a set of API calls that allow you to pull data about the programmes on the platform, the commission you get from those programmes, your transactions and aggregated reports. The API uses REST as a standard, with oauth2 for authentication, and JSON as the default response data format.


How do I make links open in a new window?

Adding (target="_blank") at the end of the URL enables the link to open up in a new window.

For banners, make sure the (target="_blank") is added at the end of the URL within the href tag.

How do I use Click Ref?

Please refer to the Publisher_Click_Ref Report as this should contain the relevant information

Example Links

Default Text Link


in DeepLinks, the publisher reference is added before the deeplink URL (before &p=)

You may want to use this functionality if you would like to link to category or product pages of the advertiser site.

However we strongly advise publishers to use the deeplink builder to create their deeplinks - more information can be found on the Deeplink_Builder page.

Datafeed Link

You can gain access to the advertiser datafeeds by using the Create A Feed datafeed system in your account.


Banner code will allow you to display the banner image along with a trackable link. You will be able to use the Creative report to see impressions, clicks and transactions per banner. You can add a publisher reference in the click URL and in the Image URL

Banner Click URL :

Banner Image URL  :

Transaction Queries

A transaction query is a transaction manually added to the system. The circumstances for this to occur would be when you believe you have an untracked sale, incorrect commission or when would like a transaction re-validated as it is a valid transaction.

Transaction Notification

Transaction Notification is a service provided by Awin which sends transactional information to a publisher selected URL using POST requests.

ePrivacy Plug-in for Publishers

The ePrivacy Plug-in for Publishers, a JavaScript based application which can be used on the publisher site to make sure it complies with the new EU ePrivacy regulations.

Do we not have what you are looking for?

Visit the Wanted Pages area of the Wiki to learn how to get your desired content added.


Due to new European legislation regarding how websites store information about you, AWIN is updating its privacy policy. You can see the new version of our policy here. If you would like to see the information we capture on this website, please click here for further details. In order to accept cookies on this site please click the 'I ACCEPT' button